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Dispute Resolution

If you are not satisfied with the quality of service provided by MilkyWay Casino, you have several ways of resolve the issue:

  • Ask your question or submit your complain directly to MilkyWay Casino Management by sending email to support@milkyway.casino. Please describe your question with all details you have and we will come back to you within 72 hours.
  • You can send complaint directly to our licensing company Curacao eGaming: in order to do it please click licence icon at the bottom of this page - "File a complaint" or send message to complaints@curacao-egaming.com.
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License

Milkyway.casino - website is owned and operated by WoT N.V. (License holder) reg. #129742 (Kaya Richard J. Beaujon Z/N, Curacao).

Limesco Limited (Payment processor) (Payment provider with registration number HE 261682), Arch. Makariou III, 155 PROTEAS HOUSE, 5th floor 3026, Limassol, Cyprus.

In order to register for this website, the user is required to accept the General Terms and Conditions. In the event the General Terms and Conditions are updated, existing users may choose to discontinue using the products and services before the said update shall become effective, which is a minimum of two weeks after it has been announced.

Access to online money game sites is forbidden under some national laws. It is the responsibility of each individual player to ensure that they are acting within the law.

Gambling can be addictive. Play responsibly. 18+